The seller, Max, who works for SYR Trading in Bukit Batok, recounted the incident in a TikTok video published earlier this week, as reported by AsiaOne.
Max said the customer ordered five boxes of durians but initially requested a refund because there was a “little problem” with the fruits. Max said he agreed to the request and packed five new boxes for the customer, selecting the best fruits from his stock.
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Singapore durian seller Max and his products are seen in TikTok videos. Photos via TikTok/SYR Trading |
During one of the stall’s sales livestreams, the customer thanked Max for the refund and told him that the durians were of “excellent” quality.
However, the customer later claimed that their landlord had eaten the fruits instead. Max then agreed to give the customer five more boxes of durians. “What I always do is to make the customer happy. I try my best,” Max said.
After receiving those boxes, however, the customer complained again, saying the durians were too “sour” and “unripe,” and asked for another refund.
“Boss, you live in landed [housing],” Max said. “We are durian sellers. We make a little bit of money and we don’t even have a chair, so we must sit on the ground. Yet, you still want to act like this, is it fair to us?” he asked.
Max said durian sellers always try to provide customers with good-quality durians, before appealing to the public to “not make things difficult” for them.
In the comments section, three customers reassured Max that they had never tasted a bad durian from the stall.
Sourcee.vnexpress.net
